Insurance Coverage and Payment Policy

1–2 minutes
Advisor explaining insurance coverage document to client at office desk

Paying for Services

In-Network Insurance Carriers

Dr. Alexis Exum: United Healthcare, Maryland Medicaid, Carefirst (Blue Cross Blue Shield), Carefirst FEP, Aetna, and DC Medicaid.

Catherine Slomka Young, MS, RD, LD: Aetna, Carefirst (Blue Cross Blue Shield), and Cigna. In the credentialing process for United Healthcare. Dietitian services are not in-network for DC or MD Medicaid.

Clarity Rose psychotherapy services keep 3 spots for Medicaid patients. Ask to be placed on the Medicaid waitlist.

Out-of-Pocket Services

If Clarity Rose does not accept your insurance carrier, patients can pay the fee-for-service rate and receive an itemized bill (i.e., superbills) to submit for reimbursement to the insurance carrier.

Life coaching is not a psychotherapy or dietitian service, and therefore is not billable to insurance. All life coaching services are based on a fee-for-service rate.

Payment Policy

Session payments are required for services to continue. Services can be discontinued at any time, at the discretion of the provider, if session fees are not paid or if a large balance has accrued. Sessions will not occur, unless the patient is in a crisis situation, if payment cannot be made.

Missed appointments without notice or appointments canceled without 24 hour notice will result in the patient being charged the full fee-for-service cost of the session. This policy is also applicable to scheduled assessment appointments.

Any outstanding balances are subject to be sent to collections.

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